Cookie Policy

Version 2.1 – 01/10/21

How we use cookies

We want to create the best possible web experience for you when you visit website.

To do this we use a variety of technologies to understand how you use our site and find ways to improve and customise your online experience. Like many websites, one of the ways we do this is through the use of small files called ‘cookies’ to store information on your computer.

By visiting our site you agree to our use of cookies and other similar technologies. If you would like to choose which kind of cookies you accept or decline, you can update your preferences for optional cookies via the cookie banner. Please remember that there are still some essential cookies that cannot be disabled as they are needed to ensure the website can function properly.

What are Cookies?

Cookies are small files that are transferred to the hard drive of your computer or another device such as tablet or smartphone, by websites that you visit. They allow a website to recognise you and remember your preferences when you return to the site. They also track how many times you’ve visited, how long you’ve spent there, and what you’ve done on the website. This allows an organisation to customise their service for you to improve your experience. For example, by making it easier to log in; by only suggesting job opportunities in your local area; or by displaying articles, resources or other kinds of content that are the most relevant for you, based on information you’ve entered and your previous behaviour on the website.

How long do Cookies last?

There are two different categories of cookies that are used on our site. The length of time the data is stored depends on the category of cookie that may be between a few minutes and some that are permanent until you clear the cookies from your web browser.

  • ‘Session’ cookies typically expire when you leave the website or when you close your web browser. They let us see how you used our site which enables us to work out how to improve it for visitors in the future. They can also be used to give you a better experience. For example enabling you to move between different stages of a form without having to re-enter information already provided.
  • ‘Persistent’ cookies usually last much longer and may have a fixed date for expiry depending on the specific cookie. The length of time each of our cookies lasts is detailed in the table later on, unless you choose to delete or disable them earlier. These cookies are helpful as they allow us to recognise your device on future visits. This means that we can tailor the website to be more relevant for you the next time you visit and improve your overall experience of the services or functions offered.

The types of Cookies we use

We use cookies to help improve your experience of our site. They let us remember your preferences and help us understand how to make improvements to the site for you, and other visitors, in the future. There are many different types of cookies that are used for a variety of different purposes. Here are the main types of cookies that may in be in use when you visit our site:

Functional or necessary cookies

By placing functional cookies, we make it easier for you to visit our website. Functional (necessary) cookies help to make our website usable by enabling basic functions like page navigation. This way, you do not need to repeatedly enter the same information when visiting our website. Without these cookies, the website cannot function properly. Because these cookies are strictly necessary, we may place these cookies without your consent.

Analytical cookies

The information collected by these cookies gives us valuable feedback on how you, and others, use our site, enabling us to make improvements and fix problems. This includes information about the pages you visit and how often you visit them, as well as the number of visitors to each page, how long visitors spend on the site, where they are from based on their IP address and which buttons and links are being clicked. If these cookies are in use, we will ask your permission to place preference cookies via the cookie banner - see section Consent for more information.

Preference cookies

These cookies recognise you when you return to our website in order to remember customised information you provided on a previous visit. For example, this could include remembering pages you have viewed, items on our website you have interacted with, your geographic location in order to present you with localised content or resources the next time you visit, or it could include remembering a specific font size or layout you had previously used without having to ask you again. If these cookies are in use, we will ask your permission to place preference cookies via the cookie banner - see section Consent for more information.

Marketing cookies

These cookies record your visit to our website, how long you have spent on the site, the pages you have visited and the links you have followed. We will use this information to make our service more relevant to you as well as using it to make personalised marketing offers to you. This can include using information about the content you have viewed or interacted with on our website to provide targeted advertising campaigns to you on either our own, or other websites or marketing channels. We may use this information, alongside selected third parties, to analyse and track the performance of advertising campaigns as well as to provide targeted advertising and content relevant to your interests. If these cookies are in use, we will ask your permission to place preference cookies via the cookie banner - see section Consent for more information.

How we use cookies from other organisation – third party cookies

On occasions we may partner with third parties for social media or advertising purposes. Companies we may work with but are not limited to can be Google, Facebook and ad networks. If we work with any of these companies, their cookies will be listed in the Individual cookies table and they will fall into the Analytics, Preference or Marketing types of cookies that can be rejected.

We may use the following providers:

  • Google Analytics for website statistics. Read more
  • Google Fonts for display of webfonts. Read more
  • Google Tag Manager for website statistics. Read more
  • Google Maps for maps display. Read more
  • Google reCAPTCHA for spam prevention. Read more
  • Facebook for display of recent social posts and/or social share buttons. Read more
  • YouTube mostly for video display and for display of recent social posts and/or social share buttons. Read more
  • Vimeo for video display, optimisation of video content and related content. Read more

The individual cookies that may currently be in use on our website:

Name of the cookie






Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Registers whether the user is logged in. This allows the website systems to make parts of the website in accessible, based on the user's log-in status.


Google Analytics



These cookies from Google are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.

Google Analytics Overview

Google Privacy Policy

Session to Two years


When you visit our website for the first time, we will show you a pop-up message which explains the different types of cookies we are using at that time and ask for your consent to use cookies that are not categorised as functional or necessary. As soon as you click on “Save preferences”, you consent to us using the types of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy (see above for more information about the different types of cookies and individual cookies currently in use on our website). If you move to another page without clicking “Save Preferences”, we will consider this your consent for setting the Functional cookies on your device.

How do I change or manage my cookie settings/preferences? Enabling/disabling and deleting cookies.

You can change or withdraw your cookie consent settings using the Manage Consent pop-up at the bottom left of the website.

By default, Functional cookies will remain set since these are necessary for the website to function correctly. However, you will be able to set/reset the Analytics, Marketing and Preference cookies if they are in use at the time - (see section “The types of cookies we use” above for more information).

You can also disable the use of cookies via your browser, but please note that our website may no longer work properly.

Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

Information Commissioner’s Office (ICO)

Wycliffe House

Water Lane




Contact Details

If you have any questions or requests with respect to this cookie policy, you may contact the Data Protection Officer, via Full contact details for Rainbow Casino are detailed below:

Company Name


Telephone: 0121 454 0987

Address: Data Protection Officer, Double Diamond Gaming Ltd, 10th Floor Cobalt Square, 83 Hagley Road, Edgbaston, Birmingham B16 8QG